Hercules technical support may be available for a fee. Enquiries should be addressed to Open Source Mainframes, Inc. at opensourcemainframes.org
If your question and/or concern regarding Hercules is not already addressed in the FAQ, then you might consider posting your question to either the main Hercules-390 forum or one of the more "focused" forums discussed next:
    HERCULES-390:   Discussion group for users of the Hercules ESA/390 mainframe emulator
        Community email addresses:
            Post message:  hercules-390@yahoogroups.com
            Subscribe:     hercules-390-subscribe@yahoogroups.com
            Unsubscribe:   hercules-390-unsubscribe@yahoogroups.com
            List owner:    hercules-390-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/hercules-390
The Hercules-390 forum is your primary source for free Hercules support, and you are strongly encouraged to subscribe. There is a vibrant, active community of over 5000+ members, many of whom are very knowledgeable in many different areas of mainframe technology, both from a hardware point of view as well as from an operating system and software point of view.
In addition to the main Hercules-390 forum, other more specialized Hercules forums also exist to provide more focused support for a variety of popular IBM mainframe operating systems, such as DOS, VM, and MVS:
    H390-DOSVS:   DOS/VS and DOS/VSE under Hercules
        Community email addresses:
            Post message:  h390-dosvs@yahoogroups.com
            Subscribe:     h390-dosvs-subscribe@yahoogroups.com
            Unsubscribe:   h390-dosvs-unsubscribe@yahoogroups.com
            List owner:    h390-dosvs-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/h390-dosvs
    H390-MVS:   Hercules-390 users whom are trying to run MVS
        Community email addresses:
            Post message:  h390-mvs@yahoogroups.com
            Subscribe:     h390-mvs-subscribe@yahoogroups.com
            Unsubscribe:   h390-mvs-unsubscribe@yahoogroups.com
            List owner:    h390-mvs-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/h390-mvs
    TURNKEY-MVS:   Support for Volker Bandke's "MVS Tur(n)key System", a freely available
                   pre-built MVS 3.8J Operating System running under the Hercules emulator!
        Community email addresses:
            Post message:  turnkey-mvs@yahoogroups.com
            Subscribe:     turnkey-mvs-subscribe@yahoogroups.com
            Unsubscribe:   turnkey-mvs-unsubscribe@yahoogroups.com
            List owner:    turnkey-mvs-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/turnkey-mvs
    H390-VM:   Hercules-390 users that are trying to run VM/370, VM/SP, & VM/ESA
        Community email addresses:
            Post message:  h390-vm@yahoogroups.com
            Subscribe:     h390-vm-subscribe@yahoogroups.com
            Unsubscribe:   h390-vm-unsubscribe@yahoogroups.com
            List owner:    h390-vm-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/h390-vm
    HERC-4PACK:   Support for Andy Norrie's 4 pack Hercules VM system.
        Community email addresses:
            Post message:  herc-4pack@yahoogroups.com
            Subscribe:     herc-4pack-subscribe@yahoogroups.com
            Unsubscribe:   herc-4pack-unsubscribe@yahoogroups.com
            List owner:    herc-4pack-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/herc-4pack
    HERCULES-390-ANNOUNCE:   General announcements regarding the Hercules-390 emulator
        Community email addresses:
            Post message:  hercules-390-announce@yahoogroups.com
            Subscribe:     hercules-390-announce-subscribe@yahoogroups.com
            Unsubscribe:   hercules-390-announce-unsubscribe@yahoogroups.com
            List owner:    hercules-390-announce-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/hercules-390-announce
    HERCULES-ADVOCACY:   Advocacy of issues relating to the Hercules emulator for IBM mainframe systems.
        Community email addresses:
            Post message:  hercules-advocacy@yahoogroups.com
            Subscribe:     hercules-advocacy-subscribe@yahoogroups.com
            Unsubscribe:   hercules-advocacy-unsubscribe@yahoogroups.com
            List owner:    hercules-advocacy-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/hercules-advocacy
    HERCULES-S370ASM:   Forum discussing use of S/370 assembler with the Hercules emulator
        Community email addresses:
            Post message:  hercules-s370asm@yahoogroups.com
            Subscribe:     hercules-s370asm-subscribe@yahoogroups.com
            Unsubscribe:   hercules-s370asm-unsubscribe@yahoogroups.com
            List owner:    hercules-s370asm-owner@yahoogroups.com
        Files and archives at:
            http://groups.yahoo.com/group/hercules-s370asm
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